Turn Data Into Insights

From detailed metrics to big-picture insights — take action with confidence

Switchboard offers dashboards that work out of the box, with no data wrangling required. For teams that want to go further, connect your own tools with our API and webhooks, access your raw data in our SQL Mirrors, or ask AI assistants about your data through our MCP server. Track fundraising and email engagement, attribute donations, monitor deliverability, and more.

Switchboard's Fundraising Analytics dashboard

Assess Fundraising Performance Fast

Track performance, spot trends, and make smarter decisions without building pipelines or updating spreadsheets daily.

Automated donation tracking
Phone and email list value insights

Email Engagement & Fundraising Insights

Analyze engagement quality, domain-level performance, and donation attribution to optimize every email send.

Domain & ISP reporting
Conversion metrics like click and donation rates
Switchboard's Email Analytics dashboard

Build on Switchboard

Switchboard is a platform your data and tech teams can build on. Automate your program, connect it to the rest of your stack, and analyze every message and donation your way.

API: Automate and Integrate

Control Switchboard from your own code or tools.

  • Create audiences and send text broadcasts programmatically
  • Pull live data on broadcasts, contributions, forms and more, across every organization you manage with one key
  • Sync contacts in and out: add phones and emails, update labels and custom fields, import lists from NGP VAN

Best for: automating workflows and connecting Switchboard to other systems

Webhooks: React in Real Time

Get notified the moment something happens in Switchboard, so your systems can respond automatically.

  • Incoming text replies and keyword triggers
  • Status changes on a given broadcast
  • New contributions from any connected platform
  • Form responses

Best for: kicking off a workflow when a specific event occurs

SQL Mirror: Analyze Everything

Your organization's Switchboard data in Google BigQuery, refreshed hourly.

  • Query your full history of broadcasts, messages and donations
  • Build custom dashboards in the BI tool you already use, or pipe the data into your own data warehouse
  • Run large, ad-hoc analyses without rate limits or CSV exports

Best for: bulk analysis and reporting over time

MCP: Ask AI About Your Data

Connect Claude or ChatGPT to your Switchboard account and get answers in plain language, no code required.

  • Ask about broadcasts, email blasts, audiences, labels and contacts
  • Uses your existing permissions across organizations you're a member of
  • Available in beta: we'd love your feedback and would like to build with you to meet your program's needs

Best for: quick answers and exports without writing queries or code

Not sure which to use? Read Getting Data from Switchboard or email developers@oneswitchboard.com.

Learn more about Switchboard